Frequently Asked Questions

Can I make changes to my order when it is placed?

You should check your order thoroughly before you submit it. Is you wish to make any changes, feel free to contact us as early as you can via phone or email.

How Can I Pay?
  • Credit/Debit Card
  • Afterpay
  • PayPal

We ensure complete security of the payment gateway to avoid any glitches.

Can I Repeat my Last Order?

Simply contact us and we will place the same order immediately.

Can I order over the phone?

Yes – 08 7132 0011

Do you have a showroom?

Yes – 142 Port Road, Hindmarsh, SA, 5011

What if I make Wrong Order?

We will all possible efforts to rectify the situation in time for your event as a matter of absolute priority.

How long will my order take?

7-10 working days unless otherwise stated

Urgent ones will require a surcharge of 10%

Do you accept immediate orders?

Contact us on IVR number to make any rush orders.

Can I Add a Logo to an Award?

Yes, you can add logo to any award.

Can I pick up my order?

Yes from 142 Port Road, Hindmarsh, SA, 5011

Do you provide approval of artwork?

Yes approval of artwork is provided before proceeding.